Voice of Customer Survey Tool

The VOC Survey Tool captures and analyzes customer insights seamlessly. Businesses can effortlessly create and distribute customized surveys to gather feedback on products, services, and overall customer experiences.

The Idea

Today understanding and responding to customer needs is pivotal. The Voice of Customers Survey Tool achieves just that. 

Imagine a scenario where a customer completes a purchase on an e-commerce platform and, immediately after, receives a user-friendly survey tailored to their experience. 

This survey tool is strategically positioned to capture valuable feedback, ranging from product satisfaction to the efficiency of customer service.

So, the plan is to develop a user-friendly app equipped with ready-to-use survey templates. Businesses can effortlessly customize surveys based on their needs, with seamless email integration for efficient distribution to customers.

How To Build A VOC Survey Tool With No-Code

Making your VOC survey tool is super easy when you use a no-code platform. There are many options, but Fuzen is a great choice to easily and visually create your app without needing to be a coding expert.

Here’s why Fuzen

Anyone Can Join

Fuzen’s no-code platform lets everyone join in, even if you’re not a coding expert. This means more people can help make the VOC Survey Tool awesome.

Try Things Out Quickly

With no-code, we can test ideas fast, like making a rough sketch before the final drawing. This helps us learn and make the VOC Survey Tool better, keeping up with changes in how we use formulas in Excel.

No Complicated Code

Forget about confusing code. Fuzen’s no-code tools use pictures and diagrams, making it easy to understand. Building the VOC Survey Tool becomes a fun and user-friendly experience.

Build the VOC survey tool in 3 Simple Steps With Fuzen

Estimated Time – 5 hours

Join Fuzen and kick off your journey with a fresh template. After completing the onboarding, you’ll instantly land on the app’s “Edit Solution Page.”

Here, you have the freedom to specify app details, set up data arrangements, build pages, fine-tune workflows, and outline roles.

Navigate to the “Details” section to input your app’s name and description, then proceed to craft a data structure.

1. Create Data Structure ( 1 hour⌛)

As per the idea, our app will contain two data structures. 

  • Customer – Where the customer data will be stored
  • Survey questions – where different types of questions for different templates will be included

2. Create pages ( 2 hours ⌛)

In our app we will need 4 pages – 

“Add customer” –  where the survey form will be displayed

Use these no-code blocks to build a slick-looking dashboard –

Card, Form, Headers, Button

“Templates” – where the questions will be displayed

Here you can use blocks like

Cards, Headers, and Form 

“Upload CSV” – where users can upload customer data in bulk

Use No-code blocks like Cards, Headers, and Upload CSV data here

“Dashboard” – the customer feedback will be recorded here

No-code blocks like Cards, Headers, and Table can be used here

3. Configure the workflow ( 2 hours ⌛)

To make things work the way we want, we’ll go to the “Workflows” section and revisit the “edit solution” page.

Here, you can integrate Email notifications, WhatsApp Messages, or SMS Messages.

To do so, you’ll need a key from the desired platform. Once you have access, pop in the key, fill in the details, and boom – your workflow is good to go!

So, why wait? Start building your app.


The demand for such a tool is evident in the ever-evolving market. Companies across industries are recognizing the need to listen to their customers actively.

The Voice of Customers Survey Tool addresses this demand by providing a simple yet effective way to gather and analyze customer feedback.

This tool is not just a trend but a necessity for businesses aiming to stay competitive and relevant.

Marketing Strategy

To launch the VOC survey tool successfully, it’s essential to implement a diverse and well-rounded marketing strategy. This may include:

  • Online Presence: Leverage digital platforms to create awareness and engagement.
  • Demo Webinars: Conduct webinars showcasing the tool’s features and benefits.
  • Customer Testimonials: Share success stories and positive feedback from businesses that have benefited.
  • Social Media Campaigns: Utilize platforms to highlight the tool’s impact on customer satisfaction.
  • Limited-Time Offers: Create a sense of urgency with exclusive offers for early adopters.
  • Collaborations: Partner with influencers or industry experts to endorse the tool.

Still not sure or want some additional features in your app?

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